When you use WinsHub, we may collect the following types of information:

• Account information — username you choose during registration. We do not require an email address.
• Usage data — pages visited, content viewed, time spent, browser type, and IP address.
• Transaction data — records of VIP point purchases and collection unlocks.
• Technical data — device type, OS, referring URLs, and error logs.

We never collect payment card details directly — all payment processing is handled by our third-party provider.

We use the information we collect to:

• Provide, operate, and improve the WinsHub platform
• Process transactions and manage your VIP points balance
• Personalise your experience and remember your preferences
• Monitor for fraudulent activity and abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

WinsHub uses cookies to keep you logged in, remember your preferences, analyse traffic, and protect against bots via Cloudflare Turnstile. You can control cookies through your browser settings.

• Payment processing — Stripe / WooCommerce
• Bot protection — Cloudflare Turnstile
• File hosting — GoFile and similar CDN providers
• Analytics — anonymised, aggregated traffic analytics only

We retain your account data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where required for legal or financial compliance.

• Right to access the data we hold about you
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to certain processing activities
• Right to data portability

We implement industry-standard security measures including HTTPS, hashed password storage, and rate limiting. Your 12-word recovery phrase is shown once and never stored in plaintext.

We may update this policy from time to time. Continued use of WinsHub after changes constitutes your acceptance of the updated policy.